ORDER QUERIES
Your questions, answered — the Nesavaali way: personal, thoughtful, and beautifully transparent.
Your Order Journey
Once you place your order, our team begins preparing your piece with care and love.
• UK orders arrive in 2–5 working days.
• International orders take between 7–14 working days depending on your location.
Every parcel is sent with a tracking link so you can follow its journey to you.
If you've had a change of heart, let us know within 12 hours. After that, your order may already be in production or ready to ship — and we wouldn’t want to disrupt the magic in progress.
Yes — as soon as your item ships, we’ll send a tracking link so you can keep an eye on its journey home.
Sizing, Fit & Personalisation
Every product page features a style-specific size guide. If you're unsure, reach out to our styling team — we’re here to help you feel confident and comfortable in every piece.
Yes, especially for bridal and occasion wear. Let us know your needs, and we’ll work with you to ensure your fit feels flawless.